Cookie Policy
We use cookies on our website to understand how you use our website. This policy will explain how our cookies work, what we use them for, what type of data they collect and how you can manage your cookie settings. You can find detailed information about cookies in the respective tables below. Where appropriate, the tables will contain information about third parties that are used to place cookies and/or access information from them for their own purposes. For the purposes of this policy, where personal data is processed, NMC Group Services LTD and healthcare facilities are deemed joint controllers. For more information about how your personal data is processed, including the identity of the controllers, your rights, information about transfers and safeguards, how to contact us and other information required under data protection laws and regulations, please refer to our Privacy Policy.
What is a cookie?
Cookies are small text files that are downloaded to your browser folder or the hard disk on your device when you visit a website. Similar technologies such as pixels, web beacons, java scripts, universal IDs and others (referred to as “cookies”) allow storing information on your devices or accessing the information stored. In most cases, the data cookies collect is pseudonymised or anonymised. Cookies may contain personal and other data such as your user ID (unique identifier), session timestamps, the pages you visit on our website, information about your browser and your device, referrer data, information about your planned visits and enquiries, which may include the medical specialty or the department you are interested in, etc.
We may use both first-party and third-party cookies. First-party cookies originate from the website you are currently visiting, i.e., the domain you are visiting. Third-party cookies are placed on our website by third-party providers from a domain distinct from the one you are currently visiting, allowing those providers to access and read the data collected through these cookies.
Persistent cookies are those that stay in your device for a specific period of time, while session cookies stay only during one browsing session.
Managing Cookies via Browser Settings
You can block and delete cookies at any time by using your browser settings. You should keep in mind that if you block cookies through your browser, our website may not be able to work properly and some of its functions may not be available to you.
You can find information on how to manage cookies in some browsers on the following links:
Managing cookies in Microsoft Edge
Categories of cookies
Analytics and performance cookies
We use analytics and performance cookies to understand how visitors interact with our website and how it performs. These cookies help us improve functionality, optimise performance, and enhance the overall user experience. Additionally, personal data from cookies may be shared and transferred to our partners outside of the ADGM and UAE which provide the cookies for our use and the services related to them.
We may use analytics and performance cookies to:
- Gain statistical insight on how visitors use our website through the pages they visit, links they click, the time when they are most active, and similar
- Consolidate returning users’ activity through multiple sessions
- Analyse the effectiveness of any potential ad campaigns on our website and track conversions
The legal basis we rely on to process personal data contained in analytics and performance cookies under the ADGM Data Protection Regulations 2021 is our legitimate interest in monitoring and improving the performance, functionality, and user experience of our website. You have the right to object to such processing. Please see Managing Cookies via Browser Settings section to understand how you can block the use of such cookies. Consent is our legal basis for processing personal data in accordance with the Abu Dhabi Healthcare Information and Cyber Security Standard (ADHICS Standard v2), the Federal Decree-Law No. (45) of 2021 Concerning the Protection of Personal Data, the Federal Law No. (2) of 2019 Concerning the Use of Information and Communications Technology in Health Fields, and the DHA Policy for Health Information Sharing.
You can find out more information about the analytics and performance cookies used on our website in the following list:
| Cookie name | Purpose | Type and host | Duration | Description |
|---|---|---|---|---|
|
_ga |
Tracking and analysing how the website is used |
First-party (nmc.ae) |
2 years |
This cookie contains a unique random identifier that allows Google to recognise returning users and consolidate their activity across sessions. This allows us to gain insight into how you use the website by tracking your interactions with the site over time. |
|
_ga_8W1M32ER55 |
Tracking and analysing how the website is used |
First-party (nmc.ae) |
2 years |
This cookie is used to distinguish users, session information, traffic source data, and interaction events. It allows us to gain statistical insight into how the website is used by counting page views and tracking your interaction with the website across sessions. |
|
_gcl_au |
Measuring the effectiveness of advertising campaigns |
First-party (nmc.ae) |
90 days |
This cookie is used to track ad conversions and measure the effectiveness of advertising campaigns on our website. |
Contact Us
If you have any questions related to cookies or how we use your personal data in general, please contact our Data Protection Officer. More information on how to contact NMC can be found in our Privacy Policy
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