Meticulous symptom control, personalised goal-setting and steady patient and family support are what our treatment plans are centred on. We begin with a thorough assessment to understand the full picture of the patient's physical symptoms. Their emotional state, social circumstances and personal values are also taken into consideration.
From this foundation, we provide comprehensive care. This covers expert symptom management, where to meticulously control pain, breathlessness, nausea, agitation and other distressing symptoms, we utilise evidence-based protocols. Equally encompassing psychosocial and spiritual support, we provide counselling, emotional support and spiritual care for patients and their families. This helps to address fear, anxiety and grief.
A cornerstone of our service is communication and advance care planning. Facilitating sensitive, clear conversations about illness progression, our specialists openly discuss treatment choices and future care wishes. With our palliative teams acting as a central point between hospital teams, community services and home care providers, all care is fully coordinated to ensure smooth transitions and consistent support.
Maintaining quality of life through rehabilitation and supportive therapies are also what we focus on. To maintain mobility, patients have access to physiotherapy. Dietary advice to manage nutritional challenges is provided alongside occupational therapy for practical daily living support. Crucially, our support extends beyond the patient. We provide family support and bereavement care where we offer guidance, respite and counselling for family caregivers. We also provide bereavement support following a loss.
This integrated care can be delivered in various settings based on need. This includes within our hospitals, through outpatient clinics or via community and home-based support. We ensure help is available wherever patients are.
